Are you having a relaxing Sunday or are you in a frenzy of Christmas preparations? Either way there’s a good chance that you could benefit from a vist to Natalie Seager and her colleagues at The Backbone in Muswell Hill or Southgate.
Natalie has been nominated by my husband Rod Anderson. Rod is a composer and also a keen member of British Military Fitness. The combination of spending many hours hunched over a keyboard and then throwing himself enthusiastically around a muddy field means that he often benefits from a visit to an osteopath.
In fact we’ve both been clients of Natalie and her colleagues at The Backbone since February 1996. I was a few buildings away from the Canary Wharf bomb at South Quay station and the resulting shock meant I had a very sore back for a while. A friend recommended Natalie to us and that was that. We’ve got to know her very well over the intervening years.
1. Why did you become an Osteopath?
When I was at school, I saw an Osteopath help two members of my family where conventional medicine had not been of any assistance. I took time out to observe an osteopath treating and I could imagine working with people, problem solving; but also being physically active. When I mentioned this to the careers advisors, they spent the next couple of years trying to persuade me into different careers which only confirmed my choice.
2. Why and when did you decide to be a sole trader or company?
Most Osteopaths are self-employed and I started this immediately upon qualification 20 years ago! However I enjoy working with colleagues, and at the Backbone we have four osteopaths who all offer slightly different perspectives/approaches.
3. What makes your service special?
At the Backbone, we believe that our approach is unique because we try to offer a fully holistic service. Our assessment is detailed before treatment and includes taking a full medical and lifestyle history before commencing the musculoskeletal assessment.
4.What services do you offer?We have four amazing osteopaths with slightly different perspectives and approaches. However, as we all keep up to date by attending regular courses, we are able to offer a full holistic treatment approach which can include:
- Soft tissue massage,
- Joint articulation/manipulation,
- Dry needling/medical acupuncture,
- Ultrasound/interferential therapy,
- Cranial osteopathy
- Home-based exercises and much more…
5. Did you prepare a Christmas marketing campaign and what did you do?
During the year we offer special packages for people who may require a course of treatment and, of course, we reward those patients who refer a friend by giving them £5 off both the friend’s first appointment and the patients next appointment.
6. What’s your preferred ways of communicating with clients?
Our main method of contact is by telephone and messages can be left 24 hours a day if we are not available. We also are happy to communicate via email and sms. In fact. we use email and sms to confirm and remind you of your appointments.
7. What’s your biggest challenge in 2015?
Managing my work-life balance, as I find it hard not to try and fit patients in if they need treatment.
8. What’s your hidden talent?
Cooking and growing vegetables on my allotment
9. What is your proudest moment of 2014
Becoming an Auntie.
10. What’s your favourite piece of business advice to pass on?
Offer the best service that you can and never compromise this.
You can contact The Backbone here
Clinic Director Ayshe Ibrahim has a Pintrest board with lots of useful tips here too.
Thanks very much for reading and good luck with next week, only 16 days to go…
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